Maruti Suzuki Sets Record with 2.84 Crore Vehicle Services in Single Year

Maruti Suzuki India Limited has achieved a historic milestone by servicing more than 2.84 crore vehicles within a single financial year, surpassing all previous records in the company's operational history.

The accomplishment reflects the capabilities of Maruti Suzuki's extensive service infrastructure, comprising 5,926 service touchpoints distributed throughout India. This network is underpinned by qualified technical personnel, well-established operational procedures, and digital service management systems.

Managing Director and Chief Executive Hisashi Takeuchi attributed the achievement to customer confidence in the company's after-sales operations. "This represents our highest annual service volume to date and demonstrates the confidence our customers have in Maruti Suzuki's service quality," he stated.

Takeuchi further emphasised the strategic importance of comprehensive service coverage. "Quality after-sales support is vital for preserving vehicle condition and ensuring reliable performance throughout the ownership period. This commitment strengthens customer relationships and builds lasting brand equity," he explained.

The executive highlighted that maintaining an extensive service network ahead of sales volume has been a core principle since the company's establishment. Looking forward, Takeuchi noted that as automotive technology continues to evolve and customer preferences shift, Maruti Suzuki remains dedicated to broadening its service reach and introducing modern service models to better serve varied customer requirements.

The company has set an ambitious target to establish approximately 8,000 service touchpoints by the 2030-31 financial year.