Hyderabad District Collector Prioritises Swift Resolution of Public Grievances Under Prajavani Scheme

Hyderabad District Collector Dr. Priyanka Ala has mandated accelerated processing of public grievances filed under the Chief Minister's Prajavani programme, instructing all departments to treat citizen petitions with urgency.

During Monday's Prajavani session held at the Collectorate, the Collector received representations directly from members of the public and conducted a comprehensive review of the grievance redressal framework. She directed officials to process applications expeditiously and ensure that cases are resolved within stipulated timeframes.

Officials have been instructed to furnish Action Taken Reports detailing the status of all pending matters. The Collector stressed the importance of departmental accountability and called for the swift closure of outstanding petitions.

Addressing the gathering, Dr. Priyanka Ala encouraged residents to utilise the Prajavani grievance mechanism available at the Collectorate and Revenue Divisional Offices throughout the district.

Data from the latest session reveals that the administration received 1,102 representations in total. Housing-related complaints dominated the submissions with 902 petitions, while pension matters accounted for 155 grievances. Revenue-related cases numbered 14, with the remaining 31 petitions spanning multiple other departments.

The Collector reaffirmed the district administration's commitment to addressing public grievances with both speed and effectiveness, positioning timely grievance resolution as a cornerstone of administrative performance.