DBS Unveils Global Podcast Series Led by CEO Tan Su Shan on AI, Leadership and Trust

DBS Unveils Global Podcast Series Led by CEO Tan Su Shan on AI, Leadership and Trust

DBS announced the rollout of a new global podcast initiative titled 'Two in a Pod, with Su Shan', hosted by Group CEO Tan Su Shan. The series brings together prominent business leaders and innovators for in-depth conversations exploring how organizations navigate uncertainty, foster trust, and harness emerging technologies in an increasingly interconnected world.

The podcast delves into practical discussions around managing organizational transformation, deploying artificial intelligence, and exercising purposeful leadership. By featuring these dialogues, DBS seeks to reinforce its standing as a trusted financial institution and technology-forward bank with a commitment to helping businesses and individuals capitalize on fresh opportunities.

The inaugural episode spotlights Jane Sun, Chief Executive of Trip.com Group, discussing leadership amid unprecedented uncertainty. The conversation centers on how Trip.com responded to the Covid-19 pandemic by making the swift decision—within minutes of border closures—to issue refunds globally, underscoring its commitment to customer trust and enduring relationships. The company leaned on banking partners like DBS to facilitate payments during the crisis period.

During this episode, Tan Su Shan and Sun examine Trip.com's customer-centric strategy at scale, the importance of reliable partnerships during disruptions, and the company's integration of generative and agentic AI to enhance customer satisfaction, streamline operations, and strengthen decision-making capabilities. The discussion also touches upon evolving travel patterns, the significance of authenticity and trust as AI becomes more prevalent, and how leaders can sustain human-centered values while driving results.

The second episode features Peter H. Diamandis, Founder and Executive Chairman of the XPRIZE Foundation, offering insights into breakthrough technologies, innovation trajectories, and strategies for preparing organizations for future challenges. Upcoming installments will include interviews with Lee Chee Koon, Group CEO of CapitaLand Investment Limited, and Jenny Lee, Senior Managing Partner at Granite Asia.

Episodes will drop fortnightly and be accessible via DBS' YouTube channel, Spotify, and other leading podcast distribution platforms.